720 Privacy Policy — How We Protect Malaysian Users' Information
This page explains how 720 collects, uses, stores, and protects your personal information. Please read it carefully before using our platform.
Effective date: 1 January 2026. This policy applies to all 720 platform users in Malaysia.
1. Information We Collect
When you register and use the 720 platform, we collect various types of information to ensure our services operate properly and securely. The types of information collected are as follows:
Account Information
During registration, you are required to provide a username, email address, password, and identity information needed for verification purposes. This information is used to manage your account and ensure secure login.
Payment Information in MYR
When you make a deposit or withdrawal in Malaysian Ringgit (RM), we collect transaction details including the payment method used, transaction reference number, and amount involved. Card or bank account details are not stored directly on our servers — they are processed through secure, registered payment providers.
Device & Browser Information
We collect technical information about the device you use to access the 720 platform, including device type, operating system, browser version, IP address, and general location data. This information is used to optimise the user experience, detect suspicious activity, and improve platform performance.
Usage Data & Activity
We record your activity on the platform, including pages visited, games played, bets placed, and time spent. This data is used internally to improve service quality and the overall user experience.
2. How We Use Your Information
All information collected by 720 is used solely for legitimate purposes related to platform operations. We do not sell users' personal information to any third party for marketing purposes.
Your information is used for the following purposes:
- Securely managing and maintaining user accounts.
- Accurately processing deposit and withdrawal transactions in MYR.
- Verifying user identity for security and compliance purposes.
- Providing effective customer support whenever needed.
- Sending important notices related to your account, transactions, or policy changes.
- Detecting and preventing fraud, misuse, or unauthorised access.
- Continuously improving platform functionality and performance.
- To comply with legal requirements or directives from relevant authorities.
3. Use of Cookies & Tracking
The 720 platform uses cookies and similar tracking technologies to enhance the user experience, save preference settings, and analyse how the platform is used. Cookies are small data files stored on your device when you visit our platform.
The types of cookies we use include:
- Session cookies: Used to keep you logged in during an active session and ensure smooth navigation.
- Preference cookies: Saving your language settings, display preferences, and other configurations you have set on the platform.
- Analytics cookies: To help us understand how users interact with the platform for internal improvement purposes.
- Security cookies: Used to detect suspicious activity and protect accounts from unauthorised access.
You may block or delete cookies through your browser settings. However, doing so may affect certain features on the 720 platform, including the ability to stay logged in.
4. Data Storage, Security & Information Sharing
Storage & Security
Your personal information is stored on servers protected with SSL encryption and appropriate technical security measures. 720 enforces strict access controls to ensure only authorised personnel can access user data for specified purposes.
We retain your information for as long as your account is active or as long as necessary to fulfil the purposes outlined in this policy. When data is no longer needed, it will be deleted or anonymised in accordance with our internal procedures.
Sharing with Third Parties
720 does not share, sell, or transfer users' personal information to third parties except in the following circumstances:
- Approved payment providers for processing deposit and withdrawal transactions in MYR.
- Technical service providers who support platform operations and are bound by strict confidentiality agreements.
- Legal authorities where required by law or a valid court order.
In all cases of data sharing, we ensure that recipients uphold equivalent data protection standards.
5. User Rights & How to Exercise Them
As a 720 platform user, you have certain rights regarding your personal information. We fully respect and uphold these rights.
Right of Access
You have the right to request a copy of the personal information we hold about you. This request can be submitted through 720 customer support and will be processed within a reasonable timeframe.
Right of Rectification
If the personal information we hold about you is inaccurate or out of date, you have the right to request a correction. You can update certain details directly through your account settings, or contact support for more complex changes.
Right to Erasure
You may request the deletion of your account and personal information. However, we may need to retain certain records for legal compliance, dispute resolution, or fraud prevention purposes even after account closure. Deletion requests will be assessed on a case-by-case basis.
How to Contact Us
To exercise any of the above rights, or if you have any questions about how we handle your personal data, please contact the 720 support team via the email address listed below. We will respond within 14 business days.
Email: [email protected]
For general questions about your account or the platform, you may also refer to FAQ page ours.
6. Changes to the Privacy Policy
720 reserves the right to update or modify this Privacy Policy at any time to reflect changes in platform practices, legal requirements, or service improvements. Users will be notified of material changes via in-platform notices or their registered email address.
We encourage you to review this page periodically. The date of the most recent update will always be displayed at the top of this document. Continued use of the 720 platform following any changes constitutes acceptance of the latest version of this Privacy Policy.
This Privacy Policy should be read together with Terms & Conditions our platform for a full overview of your rights and responsibilities as a 720 user.
Have More Questions About Your Privacy?
Contact our support team or visit the FAQ page for more information. You can also register an account and start using the 720 platform with confidence.